Flat-ratePredictable monthly pricing, no outage surcharges
24/7Monitoring of servers, network and devices
LocalOn-site technicians based in Miramar, San Diego
Since 1985Serving San Diego businesses

IT support and infrastructure from one accountable team

ATEL Technologies, Inc. provides managed IT services and IT infrastructure projects for businesses in San Diego County. ATEL delivers flat-rate managed IT - help desk, 24/7 monitoring, cybersecurity, backup and on-site support - and executes projects such as network infrastructure refreshes and hyperconverged infrastructure deployments with Nutanix and Scale Computing. For large or complex environments, ATEL brings in specialized national partners while remaining the single point of contact. Because ATEL is also a licensed low voltage contractor, the same team handles the cabling, network, phones and security your IT runs on.

Four ways we help

Hands sliding a storage server with rows of drive caddies into a rack
Any size business

IT infrastructure projects

Network refreshes, hyperconverged infrastructure with Nutanix and Scale Computing, server consolidation, office moves and new sites - scoped, delivered and documented.

See IT projects
A man wearing a headset working at a laptop while holding a sheet of paper
Small & mid-sized businesses

Managed IT services

Your complete outsourced IT department. Help desk, monitoring, security and backup for a flat monthly fee.

See managed IT
Two technicians looking at a tablet while working on the cabling at a network rack
Businesses with in-house IT

Co-managed IT

Backup for your IT team, not a replacement. You choose what to hand off - help desk overflow, monitoring, security, projects or after-hours.

See co-managed IT
A man presenting to colleagues seated around a table in a meeting room
Large & multi-site organizations

Enterprise MSP sourcing

Specialized national partners for large or complex environments - compared side by side, with ATEL as your single point of contact.

See enterprise

IT infrastructure projects

Planned, phased and executed with minimal downtime - often after hours - and documented so your team knows exactly what's in place.

Network infrastructure refresh

Replace end-of-life and underperforming network gear with a design built for what your business runs today, on Cisco, HPE, Ubiquiti, RUCKUS and SonicWall.

  • Core and access switching, including PoE for cameras, phones and access control
  • Next-generation firewalls and secure remote access
  • Routers, SD-WAN and internet failover
  • Wi-Fi surveys and enterprise wireless
  • VLAN segmentation for security, voice and IoT
  • Network closets rebuilt on structured cabling we install

Hyperconverged infrastructure (HCI)

Consolidate aging servers, storage arrays and SAN into one simple, scalable platform with Nutanix or Scale Computing.

  • Assessment of current servers, storage and workloads
  • HCI cluster design, sizing and deployment
  • Migration of virtual machines and applications
  • Backup, replication and disaster recovery setup
  • Multi-site and edge deployments
  • Knowledge transfer and ongoing management

Server consolidation & virtualization

Fewer boxes, less power and cooling, simpler management - and a platform ready for growth.

  • Physical-to-virtual and virtual-to-HCI migrations
  • Moves off aging or costly virtualization platforms
  • Hardware lifecycle planning

Office moves & new sites

One team coordinates everything a new space needs, so move-in day works.

  • Network, Wi-Fi and server room design
  • Cabling, phones, cameras and access control
  • Internet circuits through our connectivity partners
  • Weekend cutover and day-one support

Nutanix vs. Scale Computing: which HCI platform fits?

Both replace separate servers, storage and SAN with one hyperconverged system. The right choice depends on your size, workloads and how much you want to manage.

Comparing Nutanix and Scale Computing hyperconverged platforms
NutanixScale Computing
Typical fitMid-size to large organizations, data centersSmall and mid-sized businesses, branch and edge sites
StrengthAdvanced features, large clusters, hybrid and multicloud optionsSimplicity, small footprint, minimal administration
ManagementFeature-rich central management for complex environmentsStreamlined management built for lean IT teams
Multi-siteStrong for data center plus remote sitesStrong for many small sites managed centrally
Best whenYou need scale, performance and enterprise capabilitiesYou want reliable infrastructure that mostly runs itself

Platforms we design, install and support

Vendor-neutral: we recommend what fits your environment, budget and the people who will manage it, then support it after go-live.

Networking, Wi-Fi & security

  • Cisco
  • HPE
  • Ubiquiti
  • RUCKUS
  • SonicWall

Switching, routing, enterprise Wi-Fi and next-generation firewalls, sized for PoE cameras, phones and access control.

Hyperconverged infrastructure

  • Nutanix
  • Scale Computing

Compute, storage and virtualization in one platform for data centers, branch offices and edge sites.

Managed IT services

Tired of IT providers who are impossible to reach, don't follow through and nickel-and-dime you? Our managed IT is flat-rate, proactive and local. Already have IT staff? See co-managed IT.

Flat monthly pricing means no surge charges when something breaks - we're motivated to prevent problems, not bill for them.

Two technicians with a tablet standing between rows of glass-fronted server cabinets in a data center
  • Help desk supportReal people who answer, by phone, email or portal.
  • 24/7 monitoringServers, network and devices watched around the clock, so problems are fixed before they hit you.
  • Patching & updatesOperating systems and applications kept current and secure.
  • Backup & disaster recoveryTested backups and a plan to get running again fast.
  • CybersecurityEndpoint protection, email security and security monitoring.
  • Microsoft 365 managementUsers, licenses, email and security settings handled for you.
  • Onboarding & offboardingNew hires ready on day one; departing access removed the same day.
  • Vendor managementWe deal with carriers, software vendors and hardware warranties.
  • On-site supportLocal technicians when hands-on work is needed.
  • Strategy & budgetingRegular reviews and a technology roadmap tied to your business goals.

Co-managed IT: backup for your in-house team

Your IT staff knows your business. We give them the depth, tools and coverage a small team can't build alone. You stay in control and choose exactly which responsibilities we share.

What we can take off your team's plate

  • Help desk overflow and routine tickets
  • 24/7 monitoring and after-hours, weekend and holiday coverage
  • Patching and updates across servers and devices
  • Cybersecurity tools and security monitoring
  • Backup and disaster recovery management
  • Projects: network refreshes, Nutanix and Scale Computing deployments, migrations
  • Vacation, leave and turnover coverage
  • On-site hands for cabling, moves and installs

A good fit when

  • You have one to a few IT people stretched across everything
  • Your team needs a break from tickets to focus on strategic work
  • You need 24/7 coverage without hiring a night shift
  • Security and compliance demands have outgrown your tools
  • A big project is coming and your team can't take it on alone

We work inside your processes, share documentation and escalate to your team the way you want - no turf wars, no takeover.

Large or multi-site organization? More options, one point of contact.

Large and complex environments deserve choice. We bring in specialized national partners where they add depth, and we stay accountable for the whole engagement. We:

  • Define requirements, service levels and security needs with you
  • Compare multiple qualified providers side by side
  • Manage selection, contracting and onboarding
  • Stay your local point of contact and escalation path
  • Handle on-site work, network infrastructure and cabling ourselves
Vendor-neutral Multiple qualified providers compared side by side - one local team accountable

Why San Diego businesses choose ATEL for IT

One partner, cable to cloud

We also install and support your cabling, phones, cameras and access control, so there's no finger-pointing between vendors when something fails.

Predictable cost

Flat-rate managed IT and fixed-scope projects. No surprise invoices.

Local and on site

Technicians based in San Diego who come to you when remote support isn't enough.

Proactive, not reactive

Monitoring and maintenance that prevent outages instead of billing for them.

Right-sized

From a 10-person office to a large multi-site organization, we match the solution to the business.

Four decades local

Serving San Diego businesses since 1985, with a 95% customer retention rate.

How we get started

  1. 1Free IT assessmentWe review your network, servers, security, backups and pain points.
  2. 2Plan & proposalClear findings, a prioritized roadmap and a fixed monthly or project price.
  3. 3Onboard or executeWe document your environment and take over support, or deliver the project.
  4. 4Manage & improveOngoing monitoring and support for a flat monthly fee, with regular reviews of what's next.

Managed IT FAQ

How much do managed IT services cost?

Managed IT is usually priced as a flat monthly fee per user or per device. The price depends on the number of users and devices, servers and locations, the level of cybersecurity and backup required, and whether ATEL fully manages IT or supports an in-house team. ATEL provides a free assessment and a fixed monthly quote with no surprise charges during outages.

What is included in ATEL's managed IT services?

Help desk support, 24/7 monitoring of servers, network and devices, patching and updates, backup and disaster recovery, cybersecurity protection including endpoint and email security, Microsoft 365 management, user onboarding and offboarding, vendor management, and on-site support from local technicians.

What is co-managed IT, and can ATEL work alongside our in-house IT staff?

Yes. ATEL offers co-managed IT for businesses with in-house IT staff. You choose what ATEL handles - such as help desk overflow, 24/7 monitoring and after-hours coverage, patching, cybersecurity, backup, projects or vacation coverage - while your team stays in control and focuses on strategic work.

What is hyperconverged infrastructure (HCI)?

Hyperconverged infrastructure combines compute, storage and virtualization into one software-defined system running on standard servers, replacing separate servers, storage arrays and SAN networking. It reduces hardware, simplifies management and scales by adding nodes. ATEL designs and deploys HCI with Nutanix and Scale Computing.

Should I choose Nutanix or Scale Computing?

Both are hyperconverged platforms. Nutanix generally fits mid-size to large organizations that need advanced features, larger clusters and hybrid cloud options. Scale Computing generally fits smaller businesses and multi-site or edge locations that want simplicity, a small footprint and minimal administration. ATEL recommends one after reviewing your workloads, growth plans and budget.

When should we refresh our network infrastructure?

Common signs are switches, firewalls or access points reaching end of support, slow or unreliable Wi-Fi, a move or expansion, new security requirements, or adding cameras, phones and access control that need more network capacity or PoE power. ATEL assesses the network and plans a refresh with minimal downtime.

Which network and IT infrastructure brands does ATEL work with?

ATEL is vendor-neutral. For switching, Wi-Fi and firewalls it designs, installs and supports Cisco, HPE, Ubiquiti, RUCKUS and SonicWall; for hyperconverged infrastructure it deploys Nutanix and Scale Computing. ATEL recommends the platform that fits your size, budget and the team that will manage it.

How fast does ATEL respond to IT support requests?

Critical issues such as outages and security incidents are prioritized immediately, with 24/7 monitoring and support available around the clock, including holidays. Standard requests are handled by the help desk in order of priority, and response commitments are spelled out in your service agreement.

Does ATEL support large organizations?

Yes. ATEL supports organizations from small offices to large multi-site enterprises. For large or complex environments, ATEL brings in specialized national partners, compares them side by side, manages selection and onboarding, and stays your single point of contact for on-site work, network infrastructure and cabling.

Find out where your IT really stands

Book a free IT assessment. We'll review your network, servers, security and backups and give you a clear, prioritized plan - with a fixed price.

ATEL Technologies, Inc. · 9580 Black Mountain Rd, Suite A, San Diego, CA 92126 · (858) 646-4600
One Partner. Every Low Voltage & IT Need.