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Customer Testimonials

"Thanks to everyone who helped make our move as trouble free as possible.

Wayne and Tim did a great job getting our offices ready with a superior wiring job, moving our computers, and also working with me all this week getting everyone up, installed, and running again.

Barry, Darryl, and the entire ATEL team did a great job with our voice, data and telephone system setup and installation.

Thanks again to everyone for their patience and assistance with this major project."

Andrew Aiello-Hauser
Director of Marketing & IT
Anthony's Fish Grotto

Anthony's Fish Grotto


"Thank you so much for all your efforts and training for our new phone system. The installation was a smooth process from beginning to end. It was a pleasure doing business with you. Working with your team was a joy."

Richard Kirtz, IT Guy
Autogenomics

Autogenomics


"Man you guys are awesome - great job!!!"

Hensel Phelps Construction

Hensel Phelps Construction


" I just wanted to comment about your technicians work on the day of our move to Carmel Valley. Per Amy Simmons who was onsite, commented that your technician did an outstanding job with the phone system set-up. I'm sure that he saw that it was a very hectic and chaotic move for us.

When I had forgotten to include the layout for the credit card outlet and fax outlet, Amy just approached him and asked if he could cable for the two and he said, "no problem". He was very kind and helpful and we appreciate his hard work and cooperation during the move."

Ellyn Jotie, Ops Administrator
PsyCare Inc.

PsyCare Inc.


" I appreciate your hard work to make my telecommunications equipment and services run smoothly. It is nice to have one company to call regarding my phones and phone company. Your customer service is very good.

I would recommend your company to any business that wants a professional Telephone Management Company. With all the mergers and changes to the communications industry, it is nice to have a company like ATEL, who has been in San Diego for 20 years."

David Hong, Controller
Intergulf Development Corp.

Intergulf Development Corp.


" It is complete. You guys could not have made the implementation any easier. I have known your technician for a long time and he is the greatest. I went with you guys based on our terrific history together and this project proves once again that you put my needs first and sold me a product that is already growing with our business. Feel free to use me as a reference for your services as well as for this NEC product.

I am so glad I have you guys to turn to when I need help with the phones. You respond so fast it is like having someone on staff to handle all my telephony needs."

Bob
TCF Holdings

TCF Holdings


" I would like to take a moment to tell you what a wonderful and talented employee you have. Being a CEO of a company myself, I know how rare it is to find an employee that has such a strong work ethic and is also polite and knowledgeable in their field.

Your technician went to great lengths to get the job done and done well. There was never a moment of wasted time. I will have no problem recommending ATEL to others I come in contact with."

Leah M. Thiss, CEO
BBBS Inc.

BBBS Inc.


"Our experience with ATEL Communications was superb. Each person was very courteous, patient, and knowledgeable. ATEL provided training for all of our employees, including a session at a later date to accommodate the changing schedule of our employees.

Each question was answered to the satisfaction of each employee. We are very pleased with our new phone system and especially with the exceptional service that comes with it."

David Love, Project Manager
Redlake


New ATEL Blog Posts


Conference Is your conferencing service expensive, "squeaky" or hard to use? ATEL's isn't. Use it free this month!

Today's "3rd Generation" audio and web conferencing make it easier than ever to save money with easy-to-use, "pin-drop" audio quality conferencing. So why are so many larger conferencing providers still forcing their customers to use the old 1st and 2nd generation solutions?

Here are the three reasons ATEL's audio and web conferencing solution is better than what you're using now (especially if it's from one of the "big three")!
http://bit.ly/ATEL_Conferencing


Video Image

Customer Case Study Video: Converging Voice, Data and Internet over Multiple Locations

Connecting a single-location business to the phone company and the Internet is one thing. Connecting a company with nine separate business locations together over a single phone system using a private data network (with secure Internet access) is quite another.

Watch a short video detailing the recent ATEL case study that upgraded a nine-location law firm from separate phone systems and no real data network to a single integrated and unified voice and data solution using IP-PBX and MPLS technology.
http://bit.ly/ATEL_Converged



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"Why Use ATEL?" Hear the President's answer...

There are dozens of business phone system, IT computer service and broadband Internet service providers to choose from in San Diego and beyond. So why have over 2,000 businesses decided to work with ATEL over the last 25 years?

Watch a video of ATEL's President and Founder Steve Handelman sharing what he and his 35 team members are doing every day to win your business again and again over ATEL's competitors.
http://bit.ly/Why_ATEL



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ATEL Video Tour: Meet the people who watch over your phone, data and Internet systems...

So just who are these 35 "ATEL people" and what does their building look like on the inside?

Watch a video of ATEL's Vice-President Andrew Cohen giving the ATEL "customer tour".
http://bit.ly/ATEL_Tour



Hotel

How ATEL Helps Hospitality Customers in San Diego and Beyond

If you own or manage any sort of hospitality business (hotel, motel, hospital, care facility, etc) you know how time consuming it can be to keep your communication systems (voice mail, WiFi, phone system, PBX, etc.) working to the full satisfaction of all your customers and users.

Watch a video of ATEL's National Sales Manager Dave Sugino describe why so many businesses in the hospitality industry choose ATEL.

http://bit.ly/ATEL_Hotel



IT

Three Flavors of IT: How Many Scoops Do Your Computers Need?

You know ATEL does a great job of helping you with your phone equipment, wiring and voice & Internet bills but did you know that ATEL also has an experienced IT division that can help you with all your computer equipment and computer network challenges?

Watch a video of ATEL's Vice-President Andrew Cohen describe the three different types of computer equipment support that ATEL provides.
http://bit.ly/ATEL_IT



VoIP

Three Flavors of VoIP: Which is Right for Your Business?

Andrew Cohen, Vice-President of ATEL Communications has been helping business customers understand how a business VoIP phone solution can help them save (or earn more) money if the circumstances are right.

Watch three 10-minute videos where Andrew explains the "three flavors" (hosted VoIP, IP-PBX & hybrid) of business VoIP for your benefit so you can have a basic understanding of the benefits of each flavor.
http://bit.ly/ATEL_VoIP


Hot ATEL Solutions

Ethernet Solutions

Ethernet Solutions



SIP Trunks

SIP Trunks

An IP PBX or VoIP phone system replaces a traditional PBX or phone system and gives employees an extension number, the ability to conference, transfer and dial other colleagues. All calls are sent via data packets over a data network instead of the traditional phone network. More



Video Surveillance

Video Surveillance

Whether you have a hotel, motel, restaurant, or store, safety is of the utmost importance. ATEL designs and installs CCTV surveillance systems that can help prevent theft and improve safety and reputation.
More Info



Call Recording

Call Recording


Call recording is a valuable tool to help businesses improve customer service, increase agent productivity and meet legal, training & security requirements. More Info



Move Management

Move Management

About 80% of ATEL's new business is directly related to San Diego businesses that are relocating or expanding. After two decades of assisting our customers to relocate we have become moving specialists.
More Info



Call Accounting

Call Accounting

Because area codes, telephone numbers, and dialing patterns are constantly changed and updated in North America and throughout the world, ATEL recommends that you update your system annually. More Info



IP Voice Security

IP Voice Security

Switching to VoIP for savings or convenience is the first step. Ensuring your voice communications remain secure is the most important step. More


Contact ATEL:

Voice & Data Network Service:
Andrew Cohen, Vice-President
858-646-4605 Email

Telco Project Management:
Jessica Gijon, Carrier Manager
858-646-4654 Email

Equipment Solutions:
Paul Gigerich, Vice President of Operations
858-646-4651 Email

After Hours:
858-646-4646


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ATEL Communications, Inc. Copyright - 2010. All rights reserved,
8447 Miramar Mall San Diego, CA 92121
858.779.ATEL sales@atelcommunications.com